Can I issue a return/refund of a subscription payment?Updated 2 years ago

Sadly, no. It is the customer’s responsibility to manage their subscription and skip any orders that they do not want shipped. Changes to the subscription must be made FOUR days in advance of the next shipment if they wish to pause, skip, or delay the next order. If the subscription preferences are not changed, customers will receive their Hot Shapers products on time, automatically shipped to doorstep!