If you need info on delivery times and procedures
We'll gladly assist you in changing/fixing your shipping before your order is shipped! Simply email us at [email protected]. *Please note that the shipping address CANNOT be changed if the package has already been shipped out.
All orders are subject to a processing time that is separate from the shipping time. We ship within 2 business days after the order has been placed, except if placed during the weekend or during a local holiday. In that case, it would be processed th
We ship through FedEx, DHL, and USPS
Our delivery usually takes between 3-7 business days from the moment the shipping company has it. Times may vary depending on the carrier and during peak seasons.
Hot Shapers is an online shopping platform only, therefore, we do not have any physical stores, but we do ship worldwide, so you may enjoy your Hot Shapers from all over the world. Our international shipping charges DO NOT include additional charges
We offer free shipping within the USA. Our free shipping usually takes between 3-7 business days from the moment that the shipping company has it. Times may vary depending on the carrier and during peak seasons.
We DO NOT take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
Didn't receive your order even though the tracking link says it was delivered?. If you think your package is lost or missing, we advise you to check with the members of your household or neighbors to find out if they have received or seen your packag